Hallmarks
I will always smile and greet our guests before they greet me.
My first response to a guest request will never be no.
I will treat all colleagues with respect and integrity.

Guiding Principles

Integrity - We act with honesty and sincerity in everything we do. We say what we mean, do what we say and build confidence in our team.
Teamwork - We work towards common goals through open communication, mutual support and win-win attitudes. We respect our differences and build upon our strengths.
Recognition - We ensure that people's individual needs and successes are supported and recognised.
Innovation - We are open minded, challenging conventional thinking, improving our processes and implementing new ideas faster than our competitors.
Continuous Growth - We provide an environment where our colleagues and our business can flourish and grow.
People Focus - We focus on our colleagues, customers and business associates and they acknowledge us as preferred partners.